Refund policy
Last updated: 13 November 2026
14-day money-back guarantee
If MailHub isn't right for you, you can ask for a full refund within 14 days of your purchase — for monthly, yearly and lifetime licenses. No questions asked.
How to ask for a refund
Our orders are processed by our reseller Paddle.com, the Merchant of Record. To request a refund, use the link in the receipt email from Paddle, or visit paddle.net to look up your order. You can also write to us at support@mailhub.live.
Subscriptions
You can cancel a monthly or yearly subscription at any time. It won't renew, and MailHub keeps working until the end of the period you've already paid for. Renewals more than 14 days old aren't refunded, except where the law requires it.
After a refund
The refunded license stops working on your computers. Your emails stay with your email providers, and your MailHub account stays open — you can buy again or delete it at any time.