Terms of service
Last updated: 13 November 2026
These terms apply to the MailHub app and the mailhub.live service. By creating an account or using MailHub, you agree to them.
Your account
Keep your password and recovery key safe. Your synced data is encrypted with your password; if you lose both your password and your recovery key, it cannot be recovered — by you or by us. You're responsible for activity on your account.
Licenses
- A license lets you use MailHub on up to the number of computers it states (three unless otherwise stated).
- Monthly and yearly licenses are valid for the period paid for; lifetime licenses don't expire.
- Licenses are for you or your organization and may not be resold or shared publicly.
- MailHub may need to check your license online from time to time; it keeps working offline for a while between checks.
Payments
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Subscriptions renew automatically until you cancel; you can cancel at any time and keep access until the end of the period you've paid for. See our refund policy.
Acceptable use
Don't use MailHub to send spam or malware, to break the law, or to access email accounts you're not authorized to use. Don't try to break, overload or get around the security of the mailhub.live service.
Your email providers
MailHub connects to email services run by other companies. Their terms apply to your use of those services, and we're not responsible for their availability.
Changes and availability
We work to keep mailhub.live available, but can't promise it will always be. We may update MailHub and these terms; if we make important changes, we'll tell you in the app or by email.
Liability
MailHub is provided "as is". To the extent the law allows, we aren't liable for indirect or consequential losses, or for loss of data stored with third-party email providers. Nothing in these terms limits rights you have under consumer law that can't be limited.
Ending your account
You can delete your account at any time on your account page. We may suspend accounts that break these terms.
Contact
MailHub · support@mailhub.live